Salesforce CRM Admin Developer Course
About Course
The Salesforce CRM Admin & Developer Course is a comprehensive training program designed to equip learners with both functional (Admin) and technical (Developer) expertise in Salesforce – the world’s #1 Customer Relationship Management platform. This dual-track approach ensures you gain the knowledge and practical experience required to manage, configure, and customize Salesforce applications, as well as develop scalable and secure solutions for businesses.
Course Overview
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Salesforce CRM Fundamentals
Learn the core concepts of Salesforce CRM, including cloud offerings, Salesforce editions, and navigation through the Salesforce interface. Understand how businesses use Salesforce to streamline sales, service, and marketing operations. -
Administration (Functional Skills)
Gain hands-on experience with user management, security models, data modeling, automation tools (workflow, process builder, flows), and report/dashboards creation. You will also learn data migration, AppExchange integration, and system configuration to align Salesforce with business requirements. -
Development (Technical Skills)
Dive into Salesforce coding with Apex, SOQL, and SOSL. Learn how to build triggers, custom logic, and reusable classes. Master Lightning Web Components (LWC) and Aura Components for modern UI development. Understand integrations with external systems using REST and SOAP APIs, and manage deployments with change sets and Salesforce CLI. -
Real-Time Projects & Case Studies
Throughout the course, you will work on practical, real-world projects such as:-
Automating lead assignment
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Building custom Salesforce applications
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Creating reports and dashboards for business insights
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Developing Lightning Web Components
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Integrating Salesforce with third-party applications
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Certification & Career Readiness
This course also prepares you for key Salesforce certifications such as:-
Salesforce Certified Administrator
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Salesforce Platform Developer I
With in-depth knowledge, project exposure, and interview preparation, you’ll be ready to pursue roles in the fast-growing Salesforce ecosystem.
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Key Highlights
✅ Dual track: Admin + Developer skills in one course
✅ Covers both click-based configuration and code-based customization
✅ Hands-on assignments, projects, and case studies
✅ Designed for beginners and professionals
✅ Guidance for certification exams and job interviews
Course Content
Module 1: Salesforce CRM Introduction & Architecture
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Introduction to Salesforce CRM
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Salesforce CRM Architecture
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Comparison among Salesforce subscription.
Module 2: Setting Up Salesforce Environment
Moduel 3: Organizational level settings
Module 4 : Setting up Custom Application
Module 5: Field Customization (Standard and Custom)
Module 6: Business process management
Module 7: Relationship management
Module 8: User and profile Management in Salesforce
Module 9: Sharing management custom Application
Module 10: Managing Data
Module 11: Setting up Automation rules
Module 12: Reports and Dashboards
Module 13: Introduction to Force.com Code
Module 14: Overview of Apex
Module 15:Variables and Datatypes in Apex
Module 16: Apex Operators, Conditional Statements , Loops In Apex
Module 17: Collections in Apex(List, Set and Map)
Module 18: Batch Apex in Salesforce
Module 19: Database manipulation using SOQL and SOSL
Module 20: Lightning component Introduction
Module 21: HTML & CSS
Module 22: Javascript for LWC
Module 23: Lightning Web Component
Module 24: Fundamental of LWC
Module 25: Component Lifecycle Hooks
Module 26: Component Communication
Module 27: Lightning Data Service Wire Adapter and Functions
Module 28: Apex in LWC
Module 29: Salesforce Triggers
Module 30: Working with SOQL & DML in Triggers
Module 31:Introduction to Integration in Salesforce
Module 32: Types of Integration
Module 33: Testing APIs with Tools
Module 34: Integration Advance Topics
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