Salesforce Administrator Certification Training
About Course
Master the core skills needed to manage and configure Salesforce with our Salesforce Administrator training. This course is designed to help you understand the Salesforce platform inside out — from user management, security, and automation tools to reports, dashboards, and data management. Through practical exercises and real-world scenarios, you’ll gain the confidence to customize Salesforce, streamline business processes, and ensure smooth operations for any organization.
Highlights:
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Learn Salesforce fundamentals, setup, and configuration
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Manage users, profiles, roles, and security settings
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Automate processes using workflows, flows, and validation rules
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Build powerful reports and dashboards for data insights
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Prepare for the Salesforce Administrator Certification (ADM 201)
Course Content
Module 1 – Salesforce CRM Introduction & Architecture
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Introduction to Salesforce CRM
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Salesforce CRM Architecture
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Comparison among Salesforce subscriptions
Module 2 – Setting Up Salesforce Environment
Module 3 – Organizational Level Settings
Module 4 – Setting up Custom Applications
Module 5 – Field Customization (Standard & Custom)
Module 6 – Business Process Management
Module 7 – Relationship Management
Module 8 – User and Profile Management
Module 9 – Sharing Management in Custom Applications
Module 10 – Managing Data
Module 11 – Setting up Automation Rules with Flows
Module 12 – Reports and Dashboards
Module 13 – Salesforce Communities (Digital Experience) Introduction & Configuration
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